ADC Cuda 12000 Guia de Instalação descarregar pdf (Página 12)

ADC Telecommunications, Inc.

12 C

HAPTER : ABOUT THIS GUIDE

Contacting ADC Customer Support

To help you resolve any issues that you may encounter when installing,

maintaining, and operating the Cuda 12000, you can reach ADC Customer

Support as follows:

■ Phone: (877) 227-9783 (option 4)

■ E-mail: support@basystems.com

■ Customer Support Web Site — To access ADC Customer Support on the

Web, go to

http://www.adc.com/cable/support then select the

Technical Assistance Center link. You can then report the problem online,

search the ADC Customer Support database for known problems and

solutions, and check Frequently Asked Questions.

When contacting ADC for technical assistance, be sure to have this

information ready:

■ List of system hardware and software components, including revision

levels and serial numbers.

■ Diagnostic error messages.

■ Details about recent system configuration changes, if applicable.

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ADC Cuda 12000 Guia de Instalação Página 12